How the process works here at Affirms

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Overview



One of the things our company prides ourselves on is flexibility. After taking the steps to schedule your consultation, you talk to us regarding your requirements and what aspects/departments of your business you want to outsource to us. Even if you don't want to outsource, we at Affirms will take you through our other packages that cater to your needs as well as help your company in the aspects of your business that are struggling whether it is HR, finance, accounting, sales, taxes, or regulatory compliance. We can guarantee with any of our packages whether it is software installation or outsourcing, you will get a guaranteed ROI and see the benefits when your company goals are met and growth is through the roof!


Before deciding, it is first essential to be familiar with offshoring bpo, this is when your company outsources any specific business processes to a company overseas that is specialized in these aspects.

Here's why you should come to Affirms for offshoring bpo:
If not interested in offshoring/outsourcing no worries at all. We can still help optimize your business processes! Schedule a free consultation with our staff so we can discuss how Affirms can help your company reach its financial goals through our suite software or just back office support.


If interested, refer below to learn more about our process for offshoring bpo and how it is both effective and reliable for our customers.

Consult & Discuss
Team Recruitment & Selection
Operations Support


Step 1: Consult & Discuss


The first priority we have when you first consult with us is discussing your offshoring requirements. We want to make sure that your company first has the tools and resources to be able to work with us. Some of this includes internal processes documented, licenses/certifications that allow you to offshore, and access to cloud tools. Usually, you would also need a CRM that in accessible remotely, but we would be more than happy to provide you with our CRM software as a bundle.


When meeting up with one of our staff one on one regarding offshoring, we will be asking questions such as:

  • For what business process do you need an offshore team for?
  • Who will this offshore team report to?
  • How many of your staff will our team be working with?
  • How is your flexibility in the workplace regarding a remote environment?
  • What are your business goals and objectives for this specific sector?
  • What are your current employment costs?

From these answers, we will work to put together our own customized solution that meets all of your needs.

We will also discuss more into job descriptions for our offshoring team so that we can take the steps to pick out the optimal candidates for the job.


Step 2: Recruit


As mentioned above, from looking at the job descriptions that you require from us we then turn to our company and pick out the candidates we think are best for the job. From there when selecting our best workers, we will leave the decision up to your executive team to decide who to have on the offshore team through any sort of interviewing process.


After interviews have been conducted and you have successfully identified the candidates most qualified, we will then take the steps to arrange how they will be working and communicating with your team. Additionally, we will install any softwares and licenses that are needed such that our team is able to provide the best performance as well as provide your company with more awareness about logistical information regarding specific things in your business process(e.x budgeting in accounting).


Step 3: Support


Once everything is all set up, our team can start training, learning how to use your systems, and make sure the team is all caught up to speed with company processes. After training, you can begin assigning them tasks for what to do and through your systems be able to monitor them and make sure that productivity is good and that all tasks are organized/spread out properly amongst the team.


We will have a specialist head that is supporting your operations and helping you to monitor over our offshore team. This includes factors such as IT deployment, ensuring staff productivity is high, giving advice to staff, ongoing recruitment, HR, and facilities management support, management of any compliance matters.


This ensures that you are effectively in charge of ensuring quality and efficiency with work as well as have the time to focus on your own core business processes. Our number one goal is to ensure your growth in your business and being able to help you achieve your business objectives.



Interested in learning more about the process?
Get in contact today and have your team up and running!